Kevin Ureña's Blog

Last week i was asked for sharing some accounts with one distributor so they can do one PoC with Teams Phones, and everything was fine until i came across this issue: "Emergency disclaimer is not accepted for usage location 'US' by the tenant 'X'. Please use 'Set-CsOnlineEnhancedEmergencyServiceDisclaimer' to record your organization's acceptance of the emergency service terms and conditions"

Hello, everyone!! As a Solutions Architect, I work with CSPs and ITSPs, with their product team, engineering team, sales team, presales team, and so on haha and I've been asked about this topic several times, presales engineers usually ask about this as their customers always ask them, and today I'm finally gonna talk about it. I've been talking with some of y'all and i gotta say thank you for trusting on this blog and me, that really motivated me to aside time to write this blog post as it would be kinda long. Today, I'm gonna answer one of the most important questions I've heard in the field which is "HOW TO SET UP A MICROSOFT TEAMS ROOMS ON ANDROID ?". If you would like to set up your MTRoA through Microsoft Teams Admin Center, the cloud, please read this article to get it done.

Too many people have asked me about this topic, specially people who work for distributors, and Service Providers, and to be honest, it's not that difficult, but I'm aware it's not intuitive as it is with other poly phones. Today I'm gonna walk you through this not that intuitive upgrading process haha 🙊😆 

As a Solutions Architect, I work with Cloud Service Providers to get some devices certified by them, During certification process sometimes devices don't work at all hahaha or, some features aren't working properly, so i need to go deep down and take a look inside of the devices to know what the issues are. To be able to know what the issue is, I always take a look at the logs. Logs are like the blood, if you do some blood tests, and doctor go over it, you will know how good your health is, right? logs works as blood for IT systems. 

I was working with a CSP in order to launch A directory feature, and i was using Apache Directory Studio to run tests and make directory work, so I though some people might face this issue.

As Solutions Architect I've heard several questions about AOSP, and some IT Admins haven't taken action to make sure their companies are ready to it. So, in today's blog post I'm gonna walk you through AOSP DEVICE MANAGEMENT, and you will learn everything about this new way to manage teams android devices.

 Hey there!! While working in a homologation with one ITSP from Mexico, and one issue popped up. They couldn't open the whiteboard when being outside a meeting, kinda weird, right? So, let's talk about it.

Hey, there!! This is one of the most anticipated features, sooo let's talk about how to get it enabled.

Hi, there! It's been a while and I've been talking with some of y'all and thank you for trusting on this blog and thank you so much for trusting on me, that really motivated me to aside time to write this blog post.

Hello, Everyone!! 👀 This will be a short blog post, but I just wanna make you aware of this new requirement. The rules have changed for MTRoA deployments, now we must turn on Device Admin Enrollment in Intune. In case you don't know where we can turn it on, or you haven't used Intune (Endpoint Manager), don't worry, this blog post will help you get by.

Hello, Everyone!! Last week, one Service Provider from Mexico asked me about this new feature, so I've already enable it on one MTR at the office, but before doing so, I remember the first time that I heard about this, I was so excited cos we finally could join any meeting via SIP/H.323 on our Teams Rooms. and today, I decided to talk about it to help everyone!! 💪

Hey there!! Recently, I've been delivering tech training, and out of curiosity, I asked attendees about XML files, and many of them didn't know how to use and make them for their MTRoW, but guess what? Most of the people didn't know anything about them. Therefore, I'd like to share different options to be applied to your systems and help you get by on your journey.

Hello, everyone!! It's time to proceed with the How to Set up Microsoft Teams Rooms series! This blog post will be essential for some or, for everybody, I'm not sure yet. Let me explain my POV, as a Systems Engineer, I've been working in conjunction with many engineers who work at different companies, such as Microsoft, Zoom, Google, and so on. They send meeting, and the in-office devices need to be able to be booked, and let them know they've made booking, so is it essential, right? Let me show you how this can be done. Note: The title is not Microsoft teams related, I know it, but I decided to type in another one, since we can use this step-by-step guide to change configuration on all our room resources.

I was writing a new blog post about Microsoft Teams Panels, and guess what, dear reader? One user came across a new issue!! And he told me about it, so, let's talk about how to fix "Couldn't Connect to Workplace Join. Try again, or contact your admin".