Hello, everyone! Last weekend I was reading posts on Reddit, and I found out one guy asking for offline and software update available notifications for Poly Systems, so I decided to write a blog post about it.
Now, that you know what notifications are sent from Lens, you may ask "What is the frequency?", so it depends on the notifications. Please carefully read the following information:
How it Works? What is the frequency?
- License Expiring: Poly Lens will be checking for licenses expiring at the frequency you set, and will send a notice 30 days before the expiration.
- Daily
- Weekly
- Software Update Available: Lens will be checking for updates at the frequency that is set and
will send a notification if a new software is available. This is perfect for IT team because they can test new software before releasing it to all users.
- Daily
- Weekly
- Immediately
- Devices Offline: As you might expect, Lens will check for devices offline at the frequency that is set. In addition, there are frequency times which mean Lens will send a notification when a device is offline for X consecutive minutes, where X equals minutes.
- Daily
- Weekly
- Frequency times
- 12 hours
- 6 hours
- 4 hours
- 2 hours
- 1 hour
- 30 minutes
- 15 minutes
Lens Cloud
Now, let's get into Poly Lens Portal. Go to lens.poly.com, sign in with your admin account.
Click on your account name > Manage Accounts.
You'll see all the tenants you belong to, click on the Poly+ enabled tenant.
Select Notifications, and three new options will be displayed under notifications menu.
Note: In order to enable this feature, you must buy Poly+ for your systems or, Poly+ Enterprise. Contact your reseller to get the best option for your company.
Email Notifications
First, turn on enable notifications option, and check out Notification Types, you can read "How it works? What is the frequency?" section, if you need. After setting frequencies, enter the email addresses to deliver notifications from Lens to them. For instance, I've already entered my email in order to receive notifications.
You may need to type in an email address in the empty field at the bottom of the list and click on "Add", something like this:
After entering it, the user will receive an email verification, they just need to select "Get started" button, and then they will receive a confirmation email to start receiving notifications
For instance, check out the following email:
Note:Serial Number is hidden.👀
Microsoft Teams Notifications
In order to enable Notifications from Lens to MS Teams, you must have a Teams Channel created. I've created a new Teams channel and set standard privacy.
Select More options (the three dots) > Connectors.
You may need to select and add Incoming Webhook, and after that, click on Configure button. If you ask me... I added it before writing this blog post, so I only need to click Configure.
So, now upload a nice image, enter a name for the incoming webhook, and select Create.
Save the URL to the clipboard, and click on Done.
Again, Select your account name > Manage Accounts, and the poly+ enabled tenant.
Select Notifications > Microsoft Teams
Click on Add New button.
Paste the URL, enter a Name, and enable the notifications types to send to MS channel, after that, set the frequency and click on Test Connection and Create Button.
In your Microsoft Teams channel, there will be two conversations. 😉
And that's all for today. You have any questions? Feel free to reach out or, leave a comment. Don't forget to subscribe to my blog and follow me on my social media. 👌
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