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Unable to Open Whiteboard on Microsoft Teams Rooms on Android - FIXED

How to Access and Control Microsoft Teams Rooms Remotely

The day has come for me to write this blog post! My colleagues asked me for showing them how to Control MTRoW remotely, In addition, I took part of Get-CS LATAM event last week, and I was delivering a tech presentation in-person, I showed the attendees how to access and control their Microsoft Teams Rooms remotely, so  I decided to publish a post to help them, my colleagues and everyone.

Control Microsoft Teams Rooms Remotely

First of all, this option is the perfect way to control your MTR without an ID, many other options request for ID, so you need to go to your room and get closer your Mini PC and check ID out. Today's option will help you just get into your system and control it without going to the office. On the other hand, RDP (Remote Desktop Protocol) is disabled by default for security, so today I'll show you how to remote access and control your Microsoft Teams Rooms. 

Note: This step-by-step guide is for admins to take screenshots for documentation, PoCs and demo purposes and stuff. Are you an user? It's so different for you and you don't need to install anything in your Microsoft Teams Room.

We need to download and install TightVNC, it allows you access and control any computer over the network, and it doesn't matter what account is signed in.

Installing TightVNC in MTR (Server)

Go here and download TightVNC directly to an USB stick, or move TightVNC to it.

TightVNC 

 TightVNC

On your Teams Room Controller, select More > Settings.

How to Control Teams Rooms Remotely

How to Access Teams Rooms Remotely

Enter your admin password, and select "Yes".

Windows

Note: The default password is "sfb".

Select Windows Settings.

Microsoft Teams Rooms

Type in the admin password, and remember that Microsoft Teams Rooms default password is "sfb".

Control Microsoft Teams Rooms Remotely

Insert your USB stick into an USB Port on your Mini PC (MTR), go to it, and double-click tightVNC file.

Control Teams Rooms Remotely 

Click Next, accept the license agreement, and select Next.

Access Teams Rooms Remotely 

Access Teams Rooms Remotely 

 Click on Custom and "Next" button.

Access Teams Rooms Remotely 

Left-click on "TightVNC viewer" and select Entire feature will be unavailable.

Access Teams Rooms Remotely 

 Select Next and Next.

Access Teams Rooms Remotely 

Access Teams Rooms Remotely 

Finally, click on Install button.

Access Teams Rooms Remotely 

Click on Yes button.

Access Teams Rooms Remotely

I recommend you to set a password for security, so enter a password for remote access and one for administrative, and select Finish.

TightVNC

TightVNC

Last but not least, restart your MTRoW.

In the next sections, I'll be taking about how to install the software in your computer and your phone, there are 2 different software to control and access Teams Rooms, TightVNC and Remote Ripple. RR is the latest version of TightVNC, so I recommend you RR over TightVNC. However, I'd like to share both options with you in order to help you choose the best software for you and your company.

OPT 1: Installing Remote Ripple on Computer, Mac and Phone (Viewer)

Computer

Go here and download Remote Ripple VNC in your computer, and scan QR code for your OS's phone.
Remote Ripple VNC
 
I have an iPhone, so I only need to download it from App Store and that's all, it's as easy as Apps for Mac. Regarding your Windows PC, double-click on exe file, accept license agreement and select Install.
Remote Ripple VNC 
Click Close.
Remote Ripple

iPhone/iPad

Remote Ripple

Note: In case you have completed this process, skip the next section, and go to Remote Connection.

OPT 2: Installing TightVNC on Computer

Install msi file and follow the step-by-step guide in first section (Installing TightVNC in MTR), but disable server features. In other word, Left-click on "TightVNC server" and select Entire feature will be unavailable.
Access Teams Rooms Remotely
 
Click on "Next" button.
Control Teams Rooms Remotely
 
Select Next again, Install and Finish.
Remote Access Teams Rooms 
Access Teams Rooms Remotely
TightVNC

Remote Connection

Remote Ripple

Open Remote Ripple, Select New Session, type in IP Address and a name, and click Connect.
Control Teams Rooms Rmeotely 
 
Access Teams Rooms Remotely 
 
Enter your password and select OK.
Control Teams Rooms Remotely

Access Teams Rooms Remotely 
Connect another display to see two displays on the software, I only have one at this moment, that's why display disconnected message is displayed.

iPhone/iPad

Click on the arrow in the top-right corner and enter IP Address and a name.
Control Teams Room Remotely Access Teams Room Remotely 
Select the session and enter the password for remote access
Access Teams Rooms Remotely
 
And now, you have access to your Microsoft Teams Room and any user.
Access Teams Rooms Remotely
 
Access Teams Rooms Remotely 
 Access Teams Rooms Remotely
Remote Ripple will save the session information, so the next time you need to access to your system, you only need to select it.
 
Control Teams Rooms Remotely

TightVNC

Open TightVNC Viewer, enter IP Address, and select Connect.
Access Teams Room Remotely
Type in your password and select OK.
Access Teams Rooms Remotely 

Access Teams Rooms Remotely
 
And that's all! Now you can zoom in, zoom out, transfer files,select any options, take screenshots, sign in as admin, and so on.
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