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Unable to Open Whiteboard on Microsoft Teams Rooms on Android - FIXED

Setting up Custom Background on Microsoft Teams Rooms on Android

Hey, there!! This is one of the most anticipated features, sooo let's talk about how to get it enabled.

Custom Background Teams Rooms Android

Prerequisites

  • MTRoA must be running 1449/1.0.96.2024080804 teams version or a higher one.
  • The account signed in on your MTRoA must be assigned with a Teams Rooms Pro License.
  • Custom background file must be under 20MB
  • Background must be saved in JPG, JPEG or PNG format.

Enabling and setting up custom Background

Alright, go to https://admin.teams.microsoft.com, and sign in with your admin account, and click on Teams Devices -> Teams Rooms on Android -> Configuration Profiles.

Custom Background Teams Rooms Android 

Custom Background Teams Rooms Android

Scroll down, and the configuration profiles you have created will be shown, so you can edit one of them. However, if you haven't created one, you can create it today!!

Custom Background Teams Rooms Android

So, if you'd like to edit one of your configuration profiles, just click on it. 

Custom Background Teams Rooms Android

if you haven't created one, click on Add and assign a name.

Custom Background Teams Rooms Android

Custom Background Teams Rooms Android

Whether you're editing one configuration profile, or creating a new one, scroll down and find device settings option, under it, open background drop-down menu and select Custom.

Custom Background Teams Rooms Android 

 

Custom Background Teams Rooms Android

 New options will be displayed, so take a look at the following carefully:

  • Main display: Upload a custom background for the main display. If only one monitor is connected to your video system, this background will show up.
  • Extended display: This wallpaper will be displayed on the second monitor that is connected to your video system, if it's not connected, this background won't be shown and only the main display image will show up.
  • Console: Completely optional, and this one will be displayed only on the Touch Controller. If no image is uploaded, a purple gradient default image will be displayed.

Custom Background Teams Rooms Android 

Upload your new background by clicking on upload button, you can also select "choose new image" under extended display and a new button will be shown.

Custom Background Teams Rooms Android 

After uploading the pictures, they will be shown on TAC, so, scroll down and click on save button.

Custom Background Teams Rooms Android 

 

Custom Background Teams Rooms Android 

Time to assign the configuration profile to any MTRoA device with a Teams Rooms Pro license, select your MTRoA devices and click on Assign Configuration.

Custom Background Teams Rooms Android

Select the configuration profile you'd like to apply and click on Apply button.

Custom Background Teams Rooms Android

After assigning a configuration profile, the new wallpapers will be applied as the background of MTRoA devices accordingly.

Note: As per as Microsoft documentation, after that, the custom background will be applied, as I mentioned it, however, I had to apply it manually. Don't be afraid about that, check out the next section and apply the new background manually, if needed. The second time I uploaded a background, my MTRoA displayed it automatically.

Switching Background from built-in images to custom ones and vice versa

Get into Teams Admin settings by going to More -> Settings -> Device Settings -> Admin Settings -> Teams admin Settings.

Custom Background Teams Rooms Android 

Custom Background Teams Rooms Android 

Custom Background Teams Rooms Android 

Custom Background Teams Rooms Android

Custom Background Teams Rooms Android

Click on General -> Background and choose the background you'd like to apply.

Custom Background Teams Rooms Android

Custom Background Teams Rooms Android

Custom Background Teams Rooms Android

Go back to the main menu, and that's all.

Custom Background Teams Rooms Android

Creating a custom background

In order to create custom backgrounds, you can download the MTRoA custom background template here, that template is a .psd file that can be opened by Photoshop, for instance. The template is only needed if you need to display some logos, icons or things like that and in this way, you will make sure you're  they won't be obscured/blocked by home screen elements.

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